INCIDENT REPORTING
The occurrence book your team will keep!
Structured incident reports from any device — complete with reference numbers, timestamps, attending staff and a full audit trail. Faster than paper, and legible every time.
Every field your report needs, none it doesn't.
Title, description, date and time, location, incident type, department, status, attending staff, patient type and response time — captured in one form that takes under two minutes. Your default department is pre-filled. Reference numbers are generated automatically and run sequentially, so report #2047 is always report #2047.
Reports that stay alive until the incident's closed.
Add timestamped log entries as situations develop. Request a written statement from any witness by email, straight from the incident page. Incidents lock while a colleague is editing, so two versions of the truth never exist. Status moves from Open to Awaiting Information to Closed — and you control which user groups are allowed to close.
Response times you can stand behind.
Record how quickly your team responded in five-minute intervals, from Immediate to over 30 minutes. When a client or licensing review asks about response performance, you'll answer with data, not memory.
Everything included
- Incident submission form — title, description, date/time, location, type, department, status, staff, patient type, response time and media in one form
- Response time field — five-minute intervals from Immediate to over 30 minutes
- Incident statuses — Open, Awaiting Information, Closed; closing rights per user group
- Reference numbers — auto-generated and sequential per company
- Log entries — timestamped updates as situations develop
- Statement requests — emailed to any witness straight from the incident
- Edit locking — 10-minute locks with heartbeat stop simultaneous edits
- Incident linking — bidirectional links visible from both reports
- Department tagging — searchable multi-select with locked default department
- Attending staff — record who attended, separate from platform users
- Patient types — configurable categories for people involved
- Smart card images — media, map snapshot or location image, in priority order
- Date & reference search — filter the book precisely, with active filter badges
Frequently asked questions
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Learn moreEvidence management
CCTV exports, photos, documents and statements — uploaded to the report they belong to, scanned for malware, stored encrypted, and playable in the browser.
Learn moreLog your first incident today.
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